Privacy Policy
Effective date: June 22, 2026 | Last updated: June 22, 2026
Unfazed Inc. ("Unfazed," "we," "us," or "our") is committed to protecting your personal and health information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website and services.
1. Information We Collect
Information you provide: name, email address, date of birth, billing information, health history, symptoms, and other information you submit during registration and intake.
Information from your use of our service: device information, IP address, browser type, pages visited, and usage data collected via cookies and similar technologies.
Health information: medical history, current medications, symptoms, and other protected health information (PHI) you provide during the clinical intake process.
2. How We Use Your Information
- To connect you with licensed healthcare providers for clinical consultation
- To process payments and manage your subscription
- To communicate with you about your care and account
- To comply with applicable laws and regulations
- To improve and personalize our services
3. HIPAA and Protected Health Information
Your health information is protected under the Health Insurance Portability and Accountability Act (HIPAA). We maintain administrative, physical, and technical safeguards to protect your PHI. We do not sell your health information to third parties. Please review our separate HIPAA Notice of Privacy Practices for full details.
4. Sharing Your Information
We share your information with: (a) licensed healthcare providers who deliver your care; (b) our clinical infrastructure partner who powers prescriber operations; (c) pharmacy partners for prescription fulfillment; (d) payment processors (Stripe) for billing; and (e) as required by law.
We do not sell your personal information. We do not share your health information for marketing purposes.
5. Cookies and Tracking
We use cookies and similar technologies to operate our website and improve your experience. You may disable cookies in your browser settings, though some features may not function properly.
6. Data Retention
We retain your personal information for as long as your account is active and as required by applicable law. Medical records are retained in accordance with state and federal requirements, typically a minimum of seven years.
7. Your Rights
Depending on your state of residence, you may have rights to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, contact us at privacy@getunfazed.net.
8. Children's Privacy
Unfazed is intended for adults aged 18 and older. We do not knowingly collect information from individuals under 18.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on our website.
10. Contact
For privacy inquiries: privacy@getunfazed.net | Unfazed Inc., 300S Doheny Dr. Los Angeles, CA 90048